Beware of Dog: Aircraft Automation and Fatal Accidents
This conceptual study explores the causes of two fatal air traffic accidents of Boeing 737 MAX irplanes by taking an infoculture approach. The level of computerization of this type of airplane makes it a relevant subject of information systems research. Using still incomplete evidence and available expert analysis, this exploration focuses on the relationship between pilots and computer systems in the context of flight as well as on the relationship between system designers and pilots in their organizational contexts. The study has implications for metaphor-based research in infoculture, and practical scoping of automation in various domains. Keywords- Automation, Risk, System Design, Aviation, Boeing, Airbus, Informing Culture, Information System Philosophy.